Macy's vs Kohl's

In-depth comparison, January 2019

Macy's vs Kohl's: Department Store Comparison

Macy's

macys.com
8.0
Overall Score
Compare Macy's vs another brand

Kohl's

kohls.com
6.0
Overall Score
Compare Kohl's vs another brand
Macy's vs. Kohl's: Pros and Cons of Each
PROS
CONS
  • No significant cons
PROS
CONS
Macy's vs. Kohl's: Comparison Summary
Advantage
Macy's
Criteria
Kohl's
Advantage
8.0
Overall Score
Overall Score
6.0
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
Advantage
Macy's
Shipping & Returns Policies
Kohl's
Advantage
Yes
Free Shipping Policies
Yes
Unlikely
Returns & Exchanges Policies
Yes
Yes
International Shipping Policies
Advantage
Macy's
Payment Options
Kohl's
Advantage
Yes
Apple Pay Support
Yes
Unlikely
Paypal Support
Unlikely
Unlikely
Google Pay Support
Unlikely
Yes
Debit & Prepaid Card Support
Yes
Advantage
Macy's
Discount Policies
Kohl's
Advantage
Unlikely
Price Matching Policies
Yes
Unlikely
Official Coupons Support
Yes
Unlikely
Availability of Sales and Promotions
Yes
Unlikely
Student Discount Policies
Unlikely
Yes
Military Discount Policies
Yes
Unlikely
Senior Discount Policies
Yes
Unlikely
Birthday Discount Policies
Yes
Unlikely
Competitor Coupon Policies
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Promo Code Support
Yes
Yes
Black Friday Page
Yes
Yes
Cyber Monday Page
Yes
Advantage
Macy's
Customer Service Features
Kohl's
Advantage
Unlikely
Loyalty Programs
Yes
Yes
Gift Card Support
Yes
Yes
Money-back Guarantee Policy
Unlikely
Social Media Presence
Unlikely
Customer Service
Unlikely
Yes
Contact Information Availability
Yes
Advantage
Macy's
Financing Options
Kohl's
Advantage
Unlikely
Affirm Financing Support
Unlikely
Unlikely
Afterpay Financing Support
Unlikely
Unlikely
Bread Financing Support
Unlikely
Unlikely
Klarna Financing Support
Unlikely
Advantage
Macy's
Website Features
Kohl's
Advantage
Mobile App Availability
Advantage
Macy's
Marketing Programs
Kohl's
Advantage
Yes
Affiliate Programs
Yes
Macy's
View brand
368 active offers >>
Kohl's
View brand
196 active offers >>

Macy's vs. Kohl's: Comparison Details

Best Free Shipping Policies – Tie
Does Macy's offer free shipping?
Yes

Last reviewed January 3, 2019. Read 1 free shipping review.

Does Kohl's offer free shipping?
Yes

Last reviewed September 7, 2018. Read 1 free shipping review.

Best Returns & Exchanges Policies – Winner: Kohl's
Unlikely

Last reviewed January 3, 2019. Read all 2 free returns & exchanges reviews.

Yes

Last reviewed December 6, 2018. Read all 2 free returns & exchanges reviews.

Best Apple Pay Support – Tie
Does Macy's accept Apple Pay?
Yes

Last reviewed November 10, 2018. Read 1 Apple Pay review.

Does Kohl's accept Apple Pay?
Yes

Last reviewed November 10, 2018. Read 1 Apple Pay review.

Best Gift Card Support – Tie
Does Macy's offer gift cards?
Yes

Last reviewed January 24, 2018. Read 1 gift cards review.

Does Kohl's offer gift cards?
Yes

Last reviewed January 23, 2018. Read 1 gift cards review.

Best Money-back Guarantee Policy – Winner: Macy's
Yes

Last reviewed January 24, 2018. Read 1 money-back guarantee review.

Unlikely

Last reviewed January 23, 2018. Read 1 money-back guarantee review.

Best Price Matching Policies – Winner: Kohl's
Unlikely

Last reviewed December 8, 2018. Read all 3 price matching reviews.

Yes

Last reviewed December 6, 2018. Read 1 price matching review.

Best Official Coupons Support – Winner: Kohl's
Unlikely

Last reviewed March 20, 2018. Read 1 official coupons page review.

Yes

Last reviewed January 23, 2018. Read 1 official coupons page review.

Best Availability of Sales and Promotions – Winner: Kohl's
Does Macy's offer sales?
Unlikely

Last reviewed January 24, 2018. Read 1 sales review.

Does Kohl's offer sales?
Yes

Last reviewed January 23, 2018. Read 1 sales review.

Best Student Discount Policies – Tie
Unlikely

Last reviewed December 8, 2018. Read all 2 student discounts reviews.

Unlikely

Last reviewed December 7, 2018. Read 1 student discounts review.

Best Military Discount Policies – Tie
Yes

Last reviewed December 3, 2018. Read all 2 military discounts reviews.

Yes

Last reviewed November 13, 2018. Read all 2 military discounts reviews.

Best Senior Discount Policies – Winner: Kohl's
Unlikely

Last reviewed August 13, 2018. Read all 2 senior discounts reviews.

Yes

Last reviewed November 9, 2018. Read 1 senior discounts review.

Best Birthday Discount Policies – Winner: Kohl's
Unlikely

Last reviewed December 8, 2018. Read 1 birthday discounts review.

Yes

Last reviewed November 10, 2018. Read 1 birthday discounts review.

Best International Shipping Policies – Winner: Macy's
Yes

Last reviewed January 24, 2018. Read 1 international shipping review.

No

Last reviewed January 23, 2018. Read 1 international shipping review.

Best Loyalty Programs – Winner: Kohl's
Unlikely

Last reviewed October 23, 2018. Read all 2 loyalty programs reviews.

Yes

Last reviewed November 1, 2018. Read all 2 loyalty programs reviews.

Best Affiliate Programs – Tie
Yes

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Yes

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed March 20, 2018. Read 1 competitor coupons review.

Unlikely

Last reviewed January 23, 2018. Read 1 competitor coupons review.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed August 2, 2018. Read 1 coupon stacking review.

Unlikely

Last reviewed August 2, 2018. Read 1 coupon stacking review.

Best Paypal Support – Tie
Does Macy's accept PayPal?
Unlikely

Last reviewed April 11, 2018. Read all 2 PayPal reviews.

Does Kohl's accept PayPal?
Unlikely

Last reviewed December 6, 2018. Read all 2 PayPal reviews.

Best Google Pay Support – Tie
Does Macy's accept Google Pay?
Unlikely

Last reviewed April 12, 2018. Read all 2 Google Pay reviews.

Does Kohl's accept Google Pay?
Unlikely

Last reviewed April 12, 2018. Read all 2 Google Pay reviews.

Best Mobile App Availability – Tie
Does Macy's offer mobile apps?
Not rated yet.
Does Kohl's offer mobile apps?
Not rated yet.
Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Debit & Prepaid Card Support – Tie
Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Best Promo Code Support – Tie
Does Macy's offer promo codes?
Yes

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Does Kohl's offer promo codes?
Yes

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Best Customer Service – Tie
Unlikely

Last reviewed June 30, 2018. Read all 2 customer reviews reviews.

Unlikely

Last reviewed July 3, 2018. Read all 2 customer reviews reviews.

Best Affirm Financing Support – Tie
Unlikely

Last reviewed September 8, 2018. Read all 2 Affirm financing reviews.

Unlikely

Last reviewed July 12, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Unlikely

Last reviewed September 8, 2018. Read all 2 Afterpay financing reviews.

Unlikely

Last reviewed September 8, 2018. Read all 2 Afterpay financing reviews.

Best Bread Financing Support – Tie
Does Macy's accept Bread financing?
Unlikely

Last reviewed September 8, 2018. Read all 2 Bread financing reviews.

Does Kohl's accept Bread financing?
Unlikely

Last reviewed September 8, 2018. Read all 2 Bread financing reviews.

Best Klarna Financing Support – Tie
Unlikely

Last reviewed September 8, 2018. Read all 2 Klarna financing reviews.

Unlikely

Last reviewed September 8, 2018. Read all 2 Klarna financing reviews.

Best Contact Information Availability – Tie
Yes

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Yes

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Best Black Friday Page – Tie
Yes

Last reviewed November 19, 2018. Read all 2 Black Friday ad reviews.

Yes

Last reviewed November 20, 2018. Read all 2 Black Friday ad reviews.

Best Cyber Monday Page – Tie
Yes

Last reviewed November 20, 2018. Read all 2 Cyber Monday ad reviews.

Yes

Last reviewed November 19, 2018. Read all 2 Cyber Monday ad reviews.