Kohl's vs JCPenney

In-depth comparison, January 2019

Kohl's vs JCPenney: Department Store Comparison

Kohl's

kohls.com
6.0
Overall Score
Compare Kohl's vs another brand

JCPenney

jcpenney.com
5.7
Overall Score
Compare JCPenney vs another brand
Kohl's vs. JCPenney: Pros and Cons of Each
PROS
CONS
  • No significant cons
Kohl's vs. JCPenney: Comparison Summary
Advantage
Kohl's
Criteria
JCPenney
Advantage
6.0
Overall Score
Overall Score
5.7
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
Advantage
Kohl's
Shipping & Returns Policies
JCPenney
Advantage
Yes
Free Shipping Policies
Yes
Yes
Returns & Exchanges Policies
Yes
International Shipping Policies
Yes
Advantage
Kohl's
Payment Options
JCPenney
Advantage
Yes
Apple Pay Support
Yes
Unlikely
Paypal Support
Yes
Unlikely
Google Pay Support
Unlikely
Yes
Debit & Prepaid Card Support
Yes
Advantage
Kohl's
Discount Policies
JCPenney
Advantage
Yes
Price Matching Policies
Yes
Yes
Official Coupons Support
Yes
Yes
Availability of Sales and Promotions
Yes
Unlikely
Student Discount Policies
Unlikely
Yes
Military Discount Policies
Unlikely
Yes
Senior Discount Policies
Unlikely
Yes
Birthday Discount Policies
Unlikely
Unlikely
Competitor Coupon Policies
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Promo Code Support
Yes
Yes
Black Friday Page
Yes
Yes
Cyber Monday Page
Unlikely
Advantage
Kohl's
Customer Service Features
JCPenney
Advantage
Yes
Loyalty Programs
Yes
Yes
Gift Card Support
Yes
Unlikely
Money-back Guarantee Policy
Yes
Social Media Presence
Yes
Contact Information Availability
Yes
Advantage
Kohl's
Financing Options
JCPenney
Advantage
Unlikely
Affirm Financing Support
Unlikely
Unlikely
Afterpay Financing Support
Unlikely
Unlikely
Bread Financing Support
Unlikely
Unlikely
Klarna Financing Support
Unlikely
Advantage
Kohl's
Website Features
JCPenney
Advantage
Yes
Website Security & Privacy Policies
Yes
Mobile App Availability
Advantage
Kohl's
Marketing Programs
JCPenney
Advantage
Yes
Affiliate Programs
Yes
Kohl's
View brand
196 active offers >>
JCPenney
View brand
181 active offers >>

Kohl's vs. JCPenney: Comparison Details

Best Free Shipping Policies – Tie
Does Kohl's offer free shipping?
Yes

Last reviewed September 7, 2018. Read 1 free shipping review.

Yes

Last reviewed June 6, 2017. Read 1 free shipping review.

Best Returns & Exchanges Policies – Tie
Yes

Last reviewed December 6, 2018. Read all 2 free returns & exchanges reviews.

Yes

Last reviewed June 4, 2017. Read 1 free returns & exchanges review.

Best Apple Pay Support – Tie
Does Kohl's accept Apple Pay?
Yes

Last reviewed November 10, 2018. Read 1 Apple Pay review.

Does JCPenney accept Apple Pay?
Yes

Last reviewed November 10, 2018. Read 1 Apple Pay review.

Best Gift Card Support – Tie
Does Kohl's offer gift cards?
Yes

Last reviewed January 23, 2018. Read 1 gift cards review.

Does JCPenney offer gift cards?
Yes

Last reviewed April 11, 2018. Read all 2 gift cards reviews.

Best Money-back Guarantee Policy – Winner: JCPenney
Unlikely

Last reviewed January 23, 2018. Read 1 money-back guarantee review.

Yes

Last reviewed April 11, 2018. Read all 2 money-back guarantee reviews.

Best Price Matching Policies – Tie
Yes

Last reviewed December 6, 2018. Read 1 price matching review.

Yes

Last reviewed June 6, 2017. Read 1 price matching review.

Best Official Coupons Support – Tie
Yes

Last reviewed January 23, 2018. Read 1 official coupons page review.

Yes

Last reviewed April 11, 2018. Read all 2 official coupons page reviews.

Best Availability of Sales and Promotions – Tie
Does Kohl's offer sales?
Yes

Last reviewed January 23, 2018. Read 1 sales review.

Does JCPenney offer sales?
Yes

Last reviewed April 11, 2018. Read all 2 sales reviews.

Best Student Discount Policies – Tie
Unlikely

Last reviewed December 7, 2018. Read 1 student discounts review.

Unlikely

Last reviewed April 11, 2018. Read all 2 student discounts reviews.

Best Military Discount Policies – Winner: Kohl's
Yes

Last reviewed November 13, 2018. Read all 2 military discounts reviews.

Unlikely

Last reviewed June 6, 2017. Read 1 military discounts review.

Best Senior Discount Policies – Winner: Kohl's
Yes

Last reviewed November 9, 2018. Read 1 senior discounts review.

Unlikely

Last reviewed April 11, 2018. Read all 2 senior discounts reviews.

Best Birthday Discount Policies – Winner: Kohl's
Yes

Last reviewed November 10, 2018. Read 1 birthday discounts review.

Unlikely

Last reviewed April 11, 2018. Read all 2 birthday discounts reviews.

Best International Shipping Policies – Winner: JCPenney
No

Last reviewed January 23, 2018. Read 1 international shipping review.

Yes

Last reviewed April 11, 2018. Read all 2 international shipping reviews.

Best Loyalty Programs – Tie
Yes

Last reviewed November 1, 2018. Read all 2 loyalty programs reviews.

Yes

Last reviewed January 1, 2019. Read all 2 loyalty programs reviews.

Best Affiliate Programs – Tie
Yes

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Yes

Last reviewed July 5, 2018. Read all 3 affiliate programs reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed January 23, 2018. Read 1 competitor coupons review.

Unlikely

Last reviewed April 11, 2018. Read all 2 competitor coupons reviews.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed August 2, 2018. Read 1 coupon stacking review.

Unlikely

Last reviewed April 11, 2018. Read all 2 coupon stacking reviews.

Best Website Security & Privacy Policies – Tie
Yes

Last reviewed November 16, 2018. Read all 2 website security & privacy reviews.

Yes

Last reviewed January 1, 2019. Read all 2 website security & privacy reviews.

Best Paypal Support – Winner: JCPenney
Does Kohl's accept PayPal?
Unlikely

Last reviewed December 6, 2018. Read all 2 PayPal reviews.

Does JCPenney accept PayPal?
Yes

Last reviewed April 17, 2018. Read all 2 PayPal reviews.

Best Google Pay Support – Tie
Does Kohl's accept Google Pay?
Unlikely

Last reviewed April 12, 2018. Read all 2 Google Pay reviews.

Does JCPenney accept Google Pay?
Unlikely

Last reviewed April 17, 2018. Read all 2 Google Pay reviews.

Best Mobile App Availability – Tie
Does Kohl's offer mobile apps?
Not rated yet.
Does JCPenney offer mobile apps?
Not rated yet.
Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Debit & Prepaid Card Support – Tie
Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Last reviewed July 27, 2018. Read all 3 debit & prepaid cards reviews.

Best Promo Code Support – Tie
Does Kohl's offer promo codes?
Yes

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Does JCPenney offer promo codes?
Yes

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Best Affirm Financing Support – Tie
Unlikely

Last reviewed July 12, 2018. Read all 2 Affirm financing reviews.

Unlikely

Last reviewed September 18, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Unlikely

Last reviewed September 8, 2018. Read all 2 Afterpay financing reviews.

Unlikely

Last reviewed September 18, 2018. Read all 2 Afterpay financing reviews.

Best Bread Financing Support – Tie
Does Kohl's accept Bread financing?
Unlikely

Last reviewed September 8, 2018. Read all 2 Bread financing reviews.

Unlikely

Last reviewed September 18, 2018. Read all 2 Bread financing reviews.

Best Klarna Financing Support – Tie
Unlikely

Last reviewed September 8, 2018. Read all 2 Klarna financing reviews.

Unlikely

Last reviewed July 11, 2018. Read all 2 Klarna financing reviews.

Best Contact Information Availability – Tie
Yes

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Yes

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed September 18, 2018. Read all 2 teacher discounts reviews.

Best Black Friday Page – Tie
Yes

Last reviewed November 20, 2018. Read all 2 Black Friday ad reviews.

Yes

Last reviewed November 20, 2018. Read all 2 Black Friday ad reviews.

Best Cyber Monday Page – Winner: Kohl's
Yes

Last reviewed November 19, 2018. Read all 2 Cyber Monday ad reviews.

Unlikely

Last reviewed November 22, 2018. Read all 2 Cyber Monday ad reviews.