JCPenney vs Ross

In-depth comparison, December 2018

JCPenney vs Ross: Department Store Comparison

JCPenney vs. Ross: Pros and Cons of Each
PROS
CONS
  • No significant cons
PROS
CONS
JCPenney vs. Ross: Comparison Summary
Advantage
JCPenney
Criteria
Ross
Advantage
5.7
Overall Score
Overall Score
2.3
Overall Score
5.0 stars – See brand >
Brand Popularity
3.0 stars – See brand >
Advantage
JCPenney
Shipping & Returns Policies
Ross
Advantage
Yes
Free Shipping Policies
Unlikley
Yes
Returns & Exchanges Policies
Yes
Yes
International Shipping Policies
Unlikley
Advantage
JCPenney
Payment Options
Ross
Advantage
Yes
Apple Pay Support
Unlikley
Yes
Paypal Support
Unlikley
Unlikley
Google Pay Support
Yes
Debit & Prepaid Card Support
Yes
Advantage
JCPenney
Discount Policies
Ross
Advantage
Yes
Price Matching Policies
Unlikley
Unlikley
Military Discount Policies
Unlikley
Unlikley
Senior Discount Policies
Yes
Yes
Promo Code Support
Unlikley
Cyber Monday Page
Unlikley
Advantage
JCPenney
Customer Service Features
Ross
Advantage
Yes
Gift Card Support
Yes
Yes
Money-back Guarantee Policy
Unlikley
Social Media Presence
Yes
Contact Information Availability
Yes
Advantage
JCPenney
Website Features
Ross
Advantage
Mobile App Availability
Advantage
JCPenney
Marketing Programs
Ross
Advantage
Yes
Affiliate Programs

JCPenney vs. Ross: Comparison Details

Best Free Shipping Policies – Winner: JCPenney
Yes

Yes, JCPenney does ship for free every day of the year. JCPenney does require that the order meet the minimum purchase requirements.

You can find out more about JCPenney's shipping policies on their website on their shipping policies page.

Hope this helps! If you can't find the information in the link above, you might be able to find more information on JCPenney's homepage here.

Last reviewed June 6, 2017. Read 1 free shipping review.

Does Ross offer free shipping?
Unlikley

It's not clear whether Ross offers free shipping all the time. Ross's shipping policies can vary from time to time. It might be best to visit their site to get the latest up to date info on their shipping policies here.

You can always try their homepage to see if they have additional information posted about their shipping policies. They may occasionally post free shipping coupons and deals there too: link.

Last reviewed May 28, 2017. Read 1 free shipping review.

Best Returns & Exchanges Policies – Tie
Yes

Yes, JCPenney does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Last reviewed June 4, 2017. Read 1 free returns & exchanges review.

Yes

Yes, Ross does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Ross's homepage for additional pages with information on returns and exchanges.

Last reviewed July 31, 2018. Read 1 free returns & exchanges review.

Best Apple Pay Support – Winner: JCPenney
Does JCPenney accept Apple Pay?
Yes

Yes, JCPenney does accept Apple Pay. You can find more information about JCPenney's Apple Pay policies and other payment methods accepted on this page.

You can also find additional information about JCPenney's payment methods here on their homepage.

Last reviewed November 10, 2018. Read 1 Apple Pay review.

Does Ross accept Apple Pay?
Unlikley

We researched whether Ross currently takes Apple Pay, but we did not find any information indicating they currently take Apple Pay as a payment option. You might be able to find information about Ross's Apple Pay policies here.

You can also look on their homepage for additional information on payment methods.

If you find any more updated information about Ross's Apple Pay policies, we'd love if you shared it here on Knoji. Many shoppers ask this question so you'll be helping other people out.

Last reviewed December 6, 2018. Read 1 Apple Pay review.

Best Gift Card Support – Tie
Does JCPenney offer gift cards?
Yes

Yes, JCPenney does offer gift cards.

You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase.

You might also find more information on JCPenney's gift card and e-gift card policies on their homepage here.

Last reviewed April 11, 2018. Read all 2 gift cards reviews.

Does Ross offer gift cards?
Yes

Yes, Ross does provide and accept gift cards for their customers. You can purchase a Ross gift card on their gift cards page here. You can easily check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase.

You might also find more information on Ross's gift card and e-gift card policies on their homepage here.

Last reviewed November 27, 2018. Read all 2 gift cards reviews.

Best Money-back Guarantee Policy – Winner: JCPenney
Yes

Yes, JCPenney has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page.

Also visit their homepage to learn more about JCPenney.

Last reviewed April 11, 2018. Read all 2 money-back guarantee reviews.

Unlikley

It's not clear if Ross has a money-back guarantee. Learn more about Ross and their policies on their page here.

You can also get more information on their homepage.

Last reviewed December 7, 2018. Read all 2 money-back guarantee reviews.

Best Price Matching Policies – Winner: JCPenney
Yes

Yes, JCPenney does have a price matching policy and they do price match competitor prices. You can find more information on their price matching policy page.

Good luck, hope you can get your price match from them. You might also find more information on JCPenney's price matching policy on their homepage here.

Last reviewed June 6, 2017. Read 1 price matching review.

Does Ross offer price matching?
Unlikley

It looks like Ross does not do price matching at this time. To get the latest on Ross's price matching policies, you should check out Ross's customer service page here.

We also recommend checking Ross's homepage to see if they have any updated information on price adjustments or price matching.

Last reviewed July 31, 2018. Read 1 price matching review.

Best Military Discount Policies – Tie
Unlikley

Based on our research, it does not appear that JCPenney offers a specific military discount. You can check their customer FAQ page for any updated information about JCPenney's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed June 6, 2017. Read 1 military discounts review.

Unlikley

We looked into this, and we did not find any specific military discounts offered by Ross. You can check this page for more information about Ross's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed December 7, 2018. Read all 2 military discounts reviews.

Best Senior Discount Policies – Winner: Ross
Unlikley

We could not find any special discounts for senior citizens offered by JCPenney. Be sure to check this page for more information about JCPenney's senior discounts and offers.

Last reviewed April 11, 2018. Read all 2 senior discounts reviews.

Yes

Ross does offer special discounts to seniors.

If you want more information on the different types of discounts offered to seniors, you can check out their page with information on their senior discounts here.

You can always check out their homepage to see if they've posted any additional information about senior discounts. It's a good idea to subscribe to their email newsletter to stay on top of the latest deals offered.

Last reviewed November 9, 2018. Read all 2 senior discounts reviews.

Best International Shipping Policies – Winner: JCPenney
Yes

Yes JCPenney does ship internationally.

Make sure your country is eligible for international shipping by checking out JCPenney's shipping policies page.

Shipping policies can change, and the product or item being shipped can also affect eligibility. To make sure your item is eligible for international shipping, confirm on their website by looking on their shipping policies page to keep up to date on the latest.

Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on JCPenney's homepage here.

Last reviewed April 11, 2018. Read all 2 international shipping reviews.

Unlikley

We could not find any indication from Ross that they offer international shipping options. You can find information about Ross's international shipping policies here.

Visit their homepage to see if they have additional information posted about their international shipping policies. They may occasionally post free shipping coupons and deals there too: link.

Last reviewed December 7, 2018. Read all 2 international shipping reviews.

Best Affiliate Programs – Winner: JCPenney
Yes

Yes, JCPenney does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the JCPenney website. We researched the popular affiliate networks, and here's what we found about where you can join JCPenney's affiliate program:

Skimlinks: YesApplyViglink: YesApplyShareASale: UnlikelyCheck statusAwin (Affiliate Window): UnlikelyCheck statusFlexOffers: YesApplyCommission Junction (CJ, Conversant): UnlikelyCheck statusRakuten Marketing (Linkshare): YesApplyPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check JCPenney's homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 5, 2018. Read all 3 affiliate programs reviews.

No

It appears that Ross does not have an affiliate program at this time. Based on our search of the popular affiliate networks such as Commission Junction, Linkshare, Pepperjam and Shareasale, we were not able to find an active affiliate program for Ross. That said, it is possible that they have recently joined an affiliate network or launched their own referral program. You can double-check the following affiliate networks to see if they've joined:

Skimlinks: UnlikelyCheck statusViglink: UnlikelyCheck statusShareASale: UnlikelyCheck statusAwin (Affiliate Window): UnlikelyCheck statusFlexOffers: UnlikelyCheck statusCommission Junction (CJ, Conversant): UnlikelyCheck statusRakuten Marketing (Linkshare): UnlikelyCheck statusPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check Ross' homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 12, 2018. Read all 2 affiliate programs reviews.

Best Paypal Support – Winner: JCPenney
Does JCPenney accept PayPal?
Yes

Yes, JCPenney does currently take PayPal on their site. You can use your PayPal account or PayPal credit account to pay on JCPenney's website. See more details on their PayPal policies on this page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on JCPenney's homepage here.

Last reviewed April 17, 2018. Read all 2 PayPal reviews.

Does Ross accept PayPal?
Unlikley

We researched this but could not find clear answer to whether Ross takes PayPal currently. You can see this page for any more up-to-date information on whether Ross accepts PayPal.

Please also refer to their homepage for any updates to their PayPal policies.

Last reviewed May 24, 2018. Read all 2 PayPal reviews.

Best Google Pay Support – Tie
Does JCPenney accept Google Pay?
Unlikley

Based on our research, we could not find any indication that JCPenney accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies.

Also, check their homepage for any updates to their payment policies.

Last reviewed April 17, 2018. Read all 2 Google Pay reviews.

Does Ross accept Google Pay?
Not rated yet.
Best Mobile App Availability – Tie
Does JCPenney offer mobile apps?
Not rated yet.
Does Ross offer mobile apps?
Not rated yet.
Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Debit & Prepaid Card Support – Tie
Yes

Yes, JCPenney does take debit cards, prepaid debit, or prepaid gift cards. You can pay online using your debit or prepaid card at jcpenney.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on JCPenney's homepage here.

Last reviewed July 27, 2018. Read all 3 debit & prepaid cards reviews.

Yes

Yes, Ross does take debit cards, prepaid debit, or prepaid gift cards. You can pay online using your debit or prepaid card at rossstores.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on Ross's homepage here.

Last reviewed June 23, 2018. Read all 2 debit & prepaid cards reviews.

Best Promo Code Support – Winner: JCPenney
Does JCPenney offer promo codes?
Yes

Yes, JCPenney does offer promo codes quite frequently. So far, JCPenney has offered 102 total coupon codes in 2018, and they offered 128 codes last year (in 2017). You can find a complete list of current JCPenney coupon codes on this page.

If you're looking to promote and submit coupon codes for JCPenney we recommend submitting them here.

If JCPenney has no active promo codes right now, you can also check Dealspotr for additional types of JCPenney discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You may also find some additional JCPenney promo codes listed on the JCPenney website.

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Does Ross offer promo codes?
No

No, it appears that Ross does not offer discount codes for their website. Searching through our database, we found that Ross has not offered any discount codes during the past two years, which indicates that they likely do not offer them at all. However, you can always check this page for the latest Ross promotions and other types of deals for Ross, even if they are not offering codes specifically.

If you would like to share or publish a discount code for Ross you can use this social couponing site.

While Ross has no active promo codes right now, you can check Dealspotr for additional types of Ross discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You can also check the Ross homepage for additional information on Ross discounts, coupons, and offers.

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Best Contact Information Availability – Tie
Yes

You can contact JCPenney via their customer service contact page.

You can also contact JCPenney through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:

Facebook profileInstagram pageLinkedin company pageTwitter pageYouTube profile

Good luck finding JCPenney's contact information. If you find any additional information on how to contact JCPenney please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Yes

You can contact Ross via their customer service contact page.

You can also contact Ross through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:

Facebook profileInstagram pageLinkedin company pageTwitter pageYouTube profile

Good luck finding Ross' contact information. If you find any additional information on how to contact Ross please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Best Teacher Discount Policies – Tie
Unlikley

We were not able to find any specific teacher discounts offered by JCPenney. Check this page for the latest information about JCPenney's educator discounts and offers.

Check out their homepage as well to see if they've posted any additional information about teacher discounts there.

Last reviewed September 18, 2018. Read all 2 teacher discounts reviews.

Unlikley

It does not appear that Ross offers a specific teacher discount. You can check this page for more information about Ross's educator discounts and offers.

You might also check out their homepage to see if they've posted any additional information about educator discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed September 9, 2018. Read all 2 teacher discounts reviews.

Best Cyber Monday Page – Tie
Unlikley

We looked, but could not find any info on whether JCPenney has an official Cyber Monday page this year. You might want to check their customer service page for any updates.

Also, we recommend checking JCPenney's homepage for additional information.

Last reviewed November 22, 2018. Read all 2 Cyber Monday ad reviews.

Does Ross offer Cyber Monday ad?
Unlikley

It's not clear whether Ross is offering any Cyber Monday deals or sales this year. It might be best to visit their site to get the latest, up-to-date info on any current deals, here.

You can always try Ross's homepage as well to see if they have additional information posted there. They may occasionally post coupon codes and deals, too: link.

Last reviewed November 26, 2018. Read all 2 Cyber Monday ad reviews.